This status page is the home for real-time information on system performance and availability for Medallia DXA.


Are you experiencing a disruption of service but don't see it reflected here? Please contact our support team to report the issue you are experiencing.

Incidents

This Week
US1 Portal Digital Integration Data Processing Data Stream DXA to Experience Cloud Integration Live DXS Segmentation
Aug-26, 11:41am

The Medallia DXA reporting portal is currently experiencing an availability issue. Some users might notice problems logging into the portal.

The affected instance is American International Group. Data collection is working correctly, the only issue is report availability.

Our Production Services & Engineering teams are actively investigating the issue and are working to restore service as quickly as possible. Thank you for your patience and understanding.

Aug-26, 2:39pm

The Medallia DXA portal is no longer experiencing an availability issue. Our Production Services & Engineering teams have restored service and verified that the issue has been resolved. If you're still experiencing issues, please contact Medallia Technical Support via help.medallia.com.

History Grid

Aug 28
Aug 27
Aug 26
Aug 25
Aug 24
Aug 23
Aug 22
Global Services
Data Collection
Mobile SDK
Canada 2
Portal
Data Processing
Data Stream
Digital Integration
DXA to Experience Cloud Integration
Live DXS
Segmentation
EU2
Portal
Data Processing
Data Stream
Digital Integration
DXA to Experience Cloud Integration
Live DXS
Segmentation
Japan 2
Portal
Data Processing
Data Stream
Digital Integration
DXA to Experience Cloud Integration
Live DXS
Segmentation
Korea 1
Portal
Data Processing
Data Stream
Digital Integration
DXA to Experience Cloud Integration
Live DXS
Segmentation
UK1
Portal
Data Processing
Data Stream
Digital Integration
DXA to Experience Cloud Integration
Live DXS
Segmentation
UK2
Portal
Data Processing
Data Stream
Digital Integration
DXA to Experience Cloud Integration
Segmentation
Live DXS
US1
Portal
Digital Integration
Data Processing
Data Stream
DXA to Experience Cloud Integration
Live DXS
Segmentation
US2
Portal
Data Processing
Data Stream
Digital Integration
DXA to Experience Cloud Integration
Segmentation
Live DXS

Recent Uptime

Day Date Uptime
Thursday August 27 100.00%
Wednesday August 26 100.00%
Tuesday August 25 100.00%
Monday August 24 100.00%
Sunday August 23 100.00%
Saturday August 22 100.00%
Friday August 21 100.00%
Thursday August 20 100.00%
Wednesday August 19 100.00%
Tuesday August 18 100.00%

Uptime Summary

TOTAL UPTIME FOR THE LAST 30 DAYS
100.00%
Normal
Current status in effect for 1 days, 15 hours, 54 minutes, and 50 seconds.